Refund and Cancellation Policy
At
Manthan Tutorials, we are committed to providing
high-quality education and ensuring student satisfaction. To maintain
transparency, we have established the following refund and cancellation
guidelines:
1. 15-Day Trial
& Refund Period
● Trial Duration: Every student is entitled to a 15-day trial period starting from the date of admission/batch commencement.
● Refund Eligibility: If a student is not satisfied with the teaching or services within these first 15 days, they may request a refund of the fees paid.
● Non-Refundable Charges: The Registration Fee (Admission Fee) is strictly non-refundable and will be deducted from the total amount before processing the refund.
● Post-Trial Period: No refund requests will be entertained under any circumstances after the completion of the 15-day trial period (from the 16th day onwards).
2. Cancellation
Terms
● Voluntary Withdrawal: If a student chooses to discontinue the course after the 15-day window, any fees paid (including installments) will be considered non-refundable.
● Installment Policy: For students paying via installments, previously paid installments will not be refunded, though future installments may be cancelled upon formal withdrawal.
3. Refund
Process
To
claim a refund within the 15-day trial period, the following steps must be
followed:
● Written Application: The student or parent must submit a formal written application at the Manthan Tutorials office.
● Original Receipt: The original fee receipt must be attached to the application for verification.
● Processing Time: Once approved, the refund amount will be processed within 7 to 10 working days via bank transfer or cheque.
4. Study
Material & Resources
● If any books, digital resources, or study materials have been issued to the student, the cost of these materials will be deducted from the refundable amount as they cannot be returned or reused.
Important Note
Management reserves the
right to modify these terms. In cases of disciplinary action or misconduct, the
student may be dismissed without any refund, regardless of the trial period.
Would you like me to create a shorter version of this to print at the
bottom of your Admission Forms?
Here
is a concise version of the policy, perfectly sized for the bottom of an Admission
Form or a Fee Receipt. This version covers all the essential legal
points while remaining easy for parents and students to read quickly.
Terms &
Conditions: Refund & Cancellation
1. 15-Day Trial Period: Students are entitled to a trial period of 15 days from the date of admission.
2. Refund Eligibility: If a student chooses to discontinue within these 15 days, a refund of the tuition fee will be processed.
3. Non-Refundable Charges: The Registration Fee (Admission Fee) and the cost of any Study Materials issued are strictly non-refundable and will be deducted from the total refund amount.
4. No Refund After 15 Days: No refund requests will be entertained under any circumstances from the 16th day onwards.
5. Process: To claim a refund, a formal written application must be submitted along with the Original Fee Receipt. Processing takes 7–10 working days.
6. Discipline: Manthan Tutorials reserves the right to terminate admission due to misconduct; in such cases, no refund will be applicable.